What Others Are Saying...
If you're new to working with us at Green Diamond Equipment, check out what our clients have to say about us. Our first priority is always our clients and how we are able to help them and service their equipment throughout the year. We take pride in everything we do, which shines through in our work.
Let us know how we're doing by taking our customer survey.
"Special thanks to Pat Fleiger for taking the time to help me and point me in the right direction. He sent me to Mark Concha who was amazing and got me into a product suited for my needs. Both men took the time and patience required to understand my purchase and what i was getting into. They go above and beyond. Thanks again!" ~ Dwayne G. 06/21/2024
"Just a quick message to thank you, specifically Josh Guest from Green Diamond Woodstock.
Due to injuries during my military career, I could no longer use my previous zero turn mower because of how rough the ride was. Josh set me up with exactly what I needed. He is amazing to deal with and knows what customers need. Thanks to Josh and Green Diamond. You rock." ~ Michael N. 06/17/2024
"I just want to take the time to express the excellent customer service I received in the Moncton NB store. Good customer service is so, so hard to find these days. I bought a whipper snipper for my 82 yr. old dad and your super helpful service was amazing. He took the extra time to show all kinds of stuff to Dad to make 100% sure he was comfortable with the product. Good customer service like that will get me and all the people I will tell, to buy more product in the near future. My only regret is not taking his name down. Thanks again for amazing service." Marc C. 06/14/2024
"I first purchased a John Deere lawn tractor in 2010 and have purchased maintenance and repair parts from your Woodstock location for the past 3 years. I have been very impressed with the great customer service from your parts department particularly from Pat Friel, who is courteous, professional, friendly and knowledgeable. My positive experiences led me to purchase a new S140 from the Team in Woodstock recently and had a great experience with Roy and Angie. It is evident that the whole team at Green Diamond in Woodstock are high caliber, customer- focused and a great credit to John Deere." ~ Sheldon I. 06/14/2024
"Just got my mower back from the Halifax store it was sluggish had a hard time starting and didn't mow properly with only 50 hrs on the clock ......Well this is over now because the guys in Halifax and especially Jason in service took great care of me ....My mower runs like a charm just like when I bought it 5 or 6 years ago ....I want to say a great THANK YOU !! to the service department for once again taking great care of my equipment ....I have no preoblem recommending your store in Halifax to all my friends and I work with over 500 of them at the Airport....Thanks Guys."
~Robert L. 06/04/2024
"My D 140 JD lawn mower is leaking oil badly ??. We have no way to transport it to Green Diamond. Called them today and Dan in the service department set us up for pickup and delivery, for a very reasonable cost! Then, incredibly, they called me back within a half hour, even though I hadn't left a message!, to see how they could be of assistance! This is customer service at its finest ?? ??!"
~Rick W. 04/16/2024
"WOW, I have a 16 year old LA 135, needed a needle in the carburetor and checked all over. Good feed back to us on what was wrong with it. It now runs like new.
Very helpful staff. They are in tune with their products and how they work. It is a very happy place to do business with. If anybody needs a tractor for any reason, Halifax Green Diamond would be the go to Dealership.
A135 needed fixing would not stay running the Halifax dealer got it running . It was a awesome fix."
~ Albert H. 03/23/2024
"I visited the Halifax dealership after my old snowblower bit the dust. The interaction with the Sales Team was superb. Very professional and very concerned about my particular situation (230 foot driveway). I bought over a year ago and all was well. This season, I hit an obstacle under two feet of snow which incapacitated my machine. The Service Manager looked at the machine and knew exactly what the issue was. The downside...parts had to be ordered from the manufacturer. That took just under two weeks and within days, my machine was ready for pickup. AWESOME SERVICE but it does not end there. When I was advised I could pick it up, I had just taken my truck in for repairs. I was offered delivery service with a confirmed date. LO AND BEHOLD, my snowblower was delivered as promised BUT MORE IMPORTANTLY, your employee wheeled it up my curing 230 foot driveway and put it right in front of my garage door. NOW THAT IS EXEMPLARY SERVICE. WOW! I WAS IMPRESSED. MY "GO TO" Dealership in Atlantic Canada!" ~ Alex M. 03/15/2024
"Green Diamond in Sussex NB is by far the easiest and most thorough people to deal with. Especially Taylor (service department). What a gem! She is always quick to respond to any inquiries and always gets back to me with pricing. They pick up my equipment and return it to location for about the same price I could drive it there and back. They never miss a deadline and are typically done services within 24 hours of me picking up the phone. Great customer service, great value and a genuine appreciation for our time and business. Awesome job as always. Customer for life." ~Skye D. 01/24/2024
"Thanks to Arthur and the team for helping find the perfect chainsaw, they took the time to listen and find the best fit." ~ Rhys W. 01/22/2024
"Just purchased a 4052M from the Sussex, New Brunswick location. Dealing with Craig Perry for the entire transaction and the experience was awesome. I had a few modifications to add to the tractor and everything on my list was fulfilled and then some. Best thing is he also deals with tracked loaders and mini excavators so I will most definitely be calling on Craig soon. Thanks again." ~ Réjean M. 09/28/2023
"I wanted to pass on the great service that I have always received from the team at the dealership that I deal with in New Glasgow. I'm on my 3rd tractor now, although some might say they are just a compact tractor. The team at this place treats me as a top notch customer. Could be the front counter in Brian or Spencer, Mark, Georda and Cris with my service needs and of course Paul and Craig. I most recently had a minor hiccup with my new 3 series tractor, call late in the day around closing time. Mark had msged Chris who was actually home sick. Contact was made with me and by noon the next day my tractor was in my driveway, serviced and ready to go. I find we don't recognize people enough anymore. Just wanted to put forward my appreciation of this business and the great service they offer myself. Not sure if this is the right form but I hope this makes it to the right person.. thank you.. satisfied customer." ~ Kevin W. 09/30/2023
"I received excellent service from Angie, Michelle, and Javen. The mobile maintenance service call was well explained by Michelle -- kind, friendly, and happy. My S100 received excellent attention and care from Javen -- explained service very well -- pleasant, kind, and master service technician -- much thanks to Green Diamond in Woodstock." Mark L. 09/14/2023
"Just received my tractor back from Green Diamond Halifax - Excellent service - tidy, prompt, knowledgeable and fabulous workmanship. Many thanks to Jason who understands the key to all success is communication .. Fantastic to have independent retailer who deliver consistently."
~Keith D. 08/11/2023
"If you need any type of yard équipement this is the place to go. They will not sell you a BBQ, a Gazebo or any other type of backyard stuff. They could, but they are in the Tractor Business. Whether it be a Lawn Tractor, a Garden Tractor or a Tractor to harvest the back 50 acres. They have it. The people at Green Diamond sell John Deere TRACTORS of every size. The sales staff is easy to talk and Deal with. So are all the other Employees. They offer great Financing also."
~Paul Melanson 15/06/2023
"Jason Hall, Service was a tremendous help to us in following up with us by telephone more than once when our S160 was in for service and he noted the warranty had not been registered. I tried to register the S160 on line with no success. Jason asked to be kept informed as to my progress, and when I told him of my lack of success, he successfully completed the registration for us. That is what I call SUPERIOR service. Green Diamond is very lucky to have Jason in its employ. For service on our S160, I would be a fool to take this machine to any other place for service. Thank you, Jason, for your excellent service!"
~Kathryn Patterson 11/05/2023
"I purchased a 2019 2025R in a private sale. We notice a slow drip from the rear differential. I called and spoke to the Service Writer Jason Hall. He arranged for us to drop the machine and within two hours called back with an update and advised the repair would be covered under warranty. He then supplied a pickup date and kept us advised on the progress of the repair. Mr. Hall was very helpful and professional and supplied us information on regular maintenance requirements. Was a great experience." ~ Bill Morris 11/05/2023
"Dana and I received our gator yesterday morning. Our landscaping dreams are now within reach, and we couldn't be more excited!
Pat, thank you very much for all your hard work that made this transaction go as smoothly as it did. Dana and I can’t wait to cross paths with you again—so see you next time we’re in need of some John Deere equipment!
Warm regards,
Dan & Dana Lyn Kew"
02/05/2023
"Parts guys were able to find me some things for a hay rake over fifty years old and made by someone else." ~ K.F. 28/02/2023
"My husband an I always receive outstanding service from staff of Green Diamond Middleton. Whether in person service or just calling with a question over the phone. Always reassuring knowing that my husband an I’s repair and purchasing needs will be handled in a very polite and professional manner always. Thank you." ~ Michelle Hamm 01/02/2023
"The staff is very experienced and knowledgeable. Recommend if you're in the market for anything handydandy manly related" ~ Willis Cahill 03/11/2022
"The staff here are so friendly. My 2 year old son is obsessed with tractors, and my husband and son decided to drop in to look at the john deeres, and the salesman invited my son and husband to hop up and have a look at one of the tractors. I thought it was so incredibly sweet of them to do that - my son was over the moon and kept talking about the john deeres. Thank you Green Diamond for taking the time to make a kid's day!" ~Danielle Dinsmore 21/10/2022
"I should of gotten his name but the dude behind the desk today was great. I'm new to chainsaws and needed to sharpen my saw, they didn't have the file I needed but he took time outta his day to teach me how to sharpen the blade and then directed me to a different store that did have the tool I needed. Impressive service, I'll be back when its time to upgrade to a bigger saw." ~ Stephen Vincent 14/10/2022
"I went in to purchase a chainsaw to clear trees that fell at home and our cottage during hurricane Fiona. The Stihl rep, Arthur Bezanson, was amazing to deal with. Not knowing a lot about chainsaws myself, he recommended the correct saw for the job and made sure I knew how everything came apart and went back together. Make sure to go and see him if you are in the market for your 1st saw or your 10th. Highly recommend." ~ Neil McCarrol 03/10/2022
"A great experience! In the midst of this week’s hurricane cleanup, my Stihl chainsaw stopped working. I hustled over to Green Diamond and it was late on a Friday. Technicians were about to leave for weekend. But they eagerly took my saw, diagnosed and fixed the problem, taking the time to explain it to me. The technicians had great knowledge of Stihl chainsaws. Zeroed quickly on the problem and fixed it! But equally important was their respect for me as a customer. I was not pushed off because it was late on Friday. I was treated very well. Green Diamond must be very proud of their staff. I highly recommend them to anyone needing their service. I am a big time supporter of Green Diamond!" ~John Young 30/09/2022
"Superb service. I have been going here for 15+ years and I'm consistently impressed with how I was treated as a customer. Today a gentleman from service helped me load and tie down my generator and the time he spent and pleasant attitude was very much appreciated." ~ Eric Clarmont 22/09/2022
"I’ve have owned 5 John Deere tractors and the latest is the X758 diesel. I love it, and it runs on fumes, and works perfectly. I have a good size lawn and I good size driveway. The snowblower is all hydraulic and works flawlessly. I’m very impressed with Alex in sales and the entire service team have been incredible. I have recommended them to all my friends!" ~ John Vank 22/09/2022
"Staff went above and beyond to ensure my saw was up and running today after a last minute failure. Refreshing to know there are businesses out there where using common sense is a reality. Thank you!" ~ Leaheys Landscaping 16/09/2022
"I would like to say that the people at your Halifax location have been fantastic with their after purchase service. Jason and Dan in their service department are always there to help with my inquiries. When my machine needs servicing they call to explain in terms I can understand. Their prices are reasonable. I would recommend this company to everyone, you will not be disappointed." ~ Constance Andrews 05/08/2022
"Nothing runs like a Deere. True enough. But even an industry leading green tractor requires good maintenance and even an occasional repair. Green Diamond Halifax provides both and has always given me five-star service. I especially want to thank the service manager, Dan Giles, and his team for providing service above and beyond the call on several occasions when I have needed help for on-site emergency assistance." ~ Tom Musial 13/07/2022
"Repair of my mower deck was very well done , turnaround time was excellent , knowledgeable and friendly bunch of guys. Always a pleasure to go to the JD store!" ~ Brian Hay 08/06/2022
"I needed a new chainsaw and it was one stop shopping. I knew my prices and I got everything I needed plus an extra years warranty. Arthur Bezanson and the Green Diamond people were top shelf." ~ Mike Kidd 15/04/2022