COVID-19 Response

COVID-19: Keeping Our Workplace Safe

Dear Employees, Clients and Business Partners,

As the COVID-19 (coronavirus) situation unfolds, Green Diamond is taking steps to communicate and take precautionary measures. We would like to provide you with information about how we are handling the virus.

Employee guidelines:

Limit gathering in groups, practice social distancing and clean your work area often with cleaning products provided.

Where possible, arrange meetings by teleconference or video conference.

Join external meetings by video conference.

All business travel is restricted. The only business travel to occur must be carefully evaluated and deemed to directly impact business continuity.

Help keep branches, workstations, offices, and common areas such as the kitchen and meeting rooms safe by thoroughly cleaning surfaces, door handles, and equipment multiple times per day with the cleaning supplies available.

Continue to remember:

Wash your hands frequently with soap and water for 20 seconds or use hand sanitizer

Cough or sneeze into your elbow or a tissue (throw tissue away)

Limit contact with others when you are sick

Limit touching your eyes, nose, and mouth

Don’t share items that may have saliva on them like utensils and bottles/glasses

Clean surfaces like taps, doorknobs, and countertops often

Symptoms to watch for include fever, cough, difficulty breathing, and pneumonia in both lungs. If you experience these symptoms or feel you are at risk of becoming ill with COVID-19, call 811 and follow the advice of a licensed healthcare professional. Please also notify myself and your manager.


If you, or any member of your household, have reasonable grounds to believe that you might have or are at risk of contracting COVID-19 based on recent travel to a country the Canadian Government has assessed as “as risk" take the steps recommended by Health Authorities, which currently include self-isolation and staying at home for 14 days.

If you have come into contact with someone who might have COVID-19, is being tested for it, or exhibits symptoms, take steps to limit your contact with others for 14 days.

If you are undertaking personal travel, closely monitor travel advisories on the Government of Canada's COVID-19 travel advice website. If you are planning personal travel in the next 2 months or have recently travelled, notify HR and your manager. All air travel is discouraged. Going forward, any employee travelling through any airport, including Canada and the USA, will be asked to self isolate.

Visitor guidelines:

ask that visitors to our offices observe guidelines similar to those shared with our employees. We also appreciate your patience in understanding that employees may not attend previously scheduled meetings or events as the situation evolves. We are also able to serve your needs remotely. You can contact your local Green Diamond store via phone, or visit our customer portal on our website:

I am serving as the contact for our response to this situation. Do not hesitate to reach out with questions or concerns. I can be reached by email

Thank you for your cooperation and support.


Jim Pineau

Human Resource Manager